FAQ

Frequently Asked Questions

STEM Discovery Boxes are geared toward kids ages 7 to teen… but honestly, everyone loves them! The younger the child the more adult-help they will need, but we have adults who love to tinker with our projects as much as the kids do.
Simply click Subscribe to start receiving a new STEM Discovery Box each month – the perfect gift that continues to give throughout the year! Or you can choose to subscribe to a 3, 6, 9 or 12 month subscription Here. You can cancel at any time.
If you are enrolled in our month-to-month subscription plan, your subscription will automatically renew each month until you decide to cancel. If you would like to renew a 3, 6, 9 or 12 month subscription plan, simply visit www.STEMDiscoveryBoxes.com/discount If you placed your original order on Cratejoy or Amazon, please renew via our website to ensure that you do not receive duplicate boxes.
Shipping is only $4.99 per box (within the Continental United States). We will still gladly ship beyond the US as well as to military addresses, but additional shipping fees may apply.
We think you will absolutely love STEM Discovery Boxes and will hopefully have no need to return them, but we understand that sometimes returns are needed. You may return unopened and unused STEM Discovery Boxes for a full refund. Sorry, return shipping charges are not refunded. Please see our Satisfaction Guarantee below.
Website orders: If you placed your order on our website, simply log into your paypal account and cancel your reoccurring subscription.

Cratejoy orders: If you placed your order on Cratejoy, please log into your cratejoy account and cancel your reoccurring subscription.

Amazon orders: If you placed your order on Amazon, go to ‘Your Memberships and Subscriptions’, select ‘Manage Subscription’ next to the subscription you’d like to cancel, and select the ‘End Subscription’ option and confirm.
STEM Discovery Boxes strives for excellent customer service and superior quality projects. If for any reason you are not completely satisfied, please contact us and we will resolve your issue promptly. info@STEMDiscoveryBoxes.com
*Please note that if you would like the first box to arrive earlier than our regularly scheduled ship date, please contact us.

Orders placed on or before the 16th of the month: First box will ship between the 20th-27th of the month.

Orders placed after the 16th: First box will ship between the 20th-27th of the following month.
Yes! If you are ordering for a special occasion or would like your start date to begin at a specific time, you can select your start date during the ordering process.
We love that our customers love us! Check out some of our customer reviews!
We are honored to announce that we have been selected as a 2019 Parents’ Choice Award winner and received their seal of approval as a fun and educational subscription box for kids! Thank you to the prestigious Parents’ Choice organization for selecting STEM Discovery Boxes.